FAQ

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Shipping & Delivery

Delivery times depend on your location within Uganda. Most orders are delivered within 3–7 business days. We ensure your furniture arrives safely and on schedule.

Yes! Kabaka Wa Furniture delivers across Uganda, from Kampala to smaller towns, bringing luxury furniture right to your doorstep.

Absolutely. Once your order is confirmed, we provide tracking details so you can monitor its progress until it arrives at your home or office.

For most items within Kampala, delivery is complimentary. For other regions, we provide clear shipping costs upfront—no hidden fees.

All furniture is securely packaged with protective materials to prevent damage during transit, ensuring it arrives in perfect condition.

Product & Purchase Information

Yes! Many of our collections can be tailored in size, color, or finish. Contact our team to discuss your requirements and create your perfect piece.

Our professional team is ready to assist you. Reach out via phone, email, or our website chat to receive guidance on choosing the right furniture for your space.

We accept returns or exchanges for defective items or if the product does not meet your expectations. Terms and conditions apply, and our team will guide you through the process.

Yes. Our furniture comes with a warranty covering craftsmanship and structural quality, giving you peace of mind with every purchase.

We use high-quality, durable materials to ensure long-lasting elegance. Every piece is built to combine style, comfort, and functionality.

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